A written scope
We define the surfaces, preparation, products, colors, coats, and exclusions before work begins.
Customer experience
We are not publishing customer testimonials or a verified rating here. Instead, this page lists the commitments that shape our painting process.
Customer experience
These are our service commitments, not customer testimonials or a published rating.
We define the surfaces, preparation, products, colors, coats, and exclusions before work begins.
You receive practical scheduling updates and a direct way to ask questions about your project.
We plan protection for floors, furnishings, landscaping, fixtures, and occupied areas before painting.
We remove project debris, review the completed scope with you, and address agreed punch-list items.
In depth
Practical answers from BH Painting Metro Detroit to help you compare painting scopes in Metro Detroit. Tap a question to expand.
Preparation depends on the surface and its condition. A clear scope may include washing, scraping loose coating, sanding glossy areas, filling minor holes, caulking selected gaps, and protecting adjacent finishes. Existing damage or repairs outside the painting scope should be identified before work begins.
Primer is commonly used on bare or repaired surfaces, difficult stains, major color changes, and areas where adhesion needs help. A previously painted surface in sound condition may only need spot primer. The written scope should identify where primer is planned and why.
Flat and matte finishes reduce reflection but can be less washable. Eggshell and satin add washability and highlight more surface variation. Semi-gloss is often considered for trim, doors, and moisture-prone areas. Product-specific performance matters, so sheen should be selected with the room and substrate in mind.
Coat count depends on the existing color, new color, paint product, application method, and surface porosity. Strong color changes may require primer or additional finish coats. We recommend defining the planned coating system and the expected finished appearance instead of relying on a blanket promise.
Review a physical sample in the actual room or exterior area at different times of day. Light, surrounding finishes, and sheen all affect perception. Record the manufacturer, color name, color number, product, and sheen before materials are ordered.
Temperature, surface moisture, rain, wind, and direct sun can change application and drying conditions. Exterior dates may move when conditions fall outside the selected product's requirements. A responsible schedule protects the coating system instead of promising work in unsuitable weather.
The closeout plan should cover removal of masking and project debris, orderly storage or removal of labeled touch-up paint, and a walkthrough against the written scope. Any agreed touch-ups should be documented before the project is considered complete. Call (313) 236-4558 to discuss your project in Metro Detroit.
Tell BH Painting Metro Detroit about the surfaces, colors, property, and timing you have in mind.